[Hiring] Senior Software Engineer, Frontend Platform @Cresta

As a Senior Software Engineer, Frontend Platform at Cresta, your responsibilities include shaping the frontend culture, defining product requirements with product managers, building user interactions for the rule engine assisting contact center agents, and ensuring best practices in coding during reviews. You will also own technical aspects of products, work on backend systems, and integrate with various CI/CD tools among other pivotal tasks.

To qualify for the Senior Software Engineer, Frontend Platform role at Cresta, candidates should possess at least a Bachelor's degree in Computer Science or equivalent experience, coupled with at least 5 years in frontend development. Proficiency in frameworks such as React, strong understanding of TypeScript, and experience in building scalable web applications are essential, along with familiarity in engaging with APIs and modern CSS frameworks.

Cresta expects candidates for the Senior Software Engineer, Frontend Platform role to be well-versed in technologies such as React and TypeScript. Familiarity with the tech stack that includes Golang, Python, PostgreSQL, and ElasticSearch is advantageous. Since this role involves building user interfaces interacting with complex AI systems, experience with virtual agent technologies will be beneficial as well.

Cresta promotes a healthy work-life balance for its Senior Software Engineer, Frontend Platform employees through various benefits including paid parental leave, a monthly health and wellness allowance, and a work-from-home office stipend, ensuring that you have the necessary support to thrive both personally and professionally.

The team culture at Cresta for Senior Software Engineers emphasizes collaboration, innovation, and advocacy. You will work alongside a talented team that values your input, encourages creativity, and fosters a sense of ownership. By joining Cresta, you'll not only contribute to groundbreaking work but also have the opportunity to shape the cultural dynamics within the engineering team.

When preparing for this question, discuss your hands-on experience with React by detailing specific projects where you've built scalable applications. Highlight any unique challenges you faced and how you utilized React features like hooks or state management to solve them effectively.

In your answer, focus on discussing your approach to architecture, code organization, and leveraging tools like code splitting or lazy loading. Mention specific practices you've implemented to enhance performance and maintain scalability, such as efficient state management techniques.

Share a specific example where you made a technical recommendation, detail the discussions leading up to it, and explain how it positively impacted the project or team. Highlight your ability to communicate confidently and encourage a culture of collaboration.

Emphasize your openness to constructive criticism and how you take actionable feedback to improve your coding practices. Discuss how you might follow up with peers for clarification or use tools to track ongoing improvements based on reviews.

Your response should convey a commitment to quality through testing. Discuss different testing strategies used in your previous projects, such as unit, integration, and end-to-end tests, and how you ensure that all functionalities are thoroughly covered before deployment.

In your answer, explain how user experience directly impacts usability and customer satisfaction. Use examples to illustrate how you prioritize design, accessibility, and user feedback throughout the development process to meet user needs effectively.

Share your familiarity with CI/CD pipelines, including tools you've utilized and how setting up automated testing and deployment has streamlined your workflow. Discuss the importance of continuity in the development lifecycle and frequent iterations based on user feedback.

Demonstrate your passion for continuous learning by discussing specific resources, online courses, or communities you engage with to stay updated on frontend technologies. Highlight any innovative practices you’ve adopted based on recent knowledge.

This is an opportunity to showcase your holistic understanding of web development. Discuss how knowledge of backend processes enhances your ability to build responsive interfaces and collaborate effectively with backend teams to ensure seamless integration.

Reflect on your personal motivations, whether it be problem-solving, innovation, collaboration, or making a real impact in the industry. Relate these to the work culture and mission of Cresta to show alignment with the company's values.